IT Boutique Hotel
A five-star adults-only base in Playa del Carmen, priced to surprise.
A place to stay in Playa del Carmen
IT Boutique Hotel & Restaurant is a five-star, adults-only property in Playa del Carmen, Mexico. It has a rooftop pool, a spa, an on-site restaurant, a bar, and a coffee house — more infrastructure than the nightly rate suggests, with rooms starting at $65. The hotel runs a 24-hour front desk and concierge, daily housekeeping, a tour desk, and a business center. Free parking is available on-site in a garage, which puts it ahead of most competitors in the area.
Who it's a good fit for
A well-equipped, adults-only boutique hotel with genuine five-star facilities and room rates that sit well below what those facilities normally command.
Best for
- Couples wanting a grown-up base
- Travelers who need free parking
- Those who prefer an on-site restaurant and bar
- Small groups booking apartment-style rooms
Less suited to
- Families traveling with children
- Travelers wanting a large resort complex
Rooftop pool and sun deck
Most rooms connect directly to the rooftop pool — a practical detail that matters in the Yucatan heat. A sun deck and terrace sit alongside it, giving guests open-air space without leaving the building.
Spa and wellness center
The on-site spa handles wellness in-house. Exact treatments vary, but the facility is a core part of what makes the five-star classification credible at this price point.
Restaurant, bar, and coffee house
Three distinct food and drink outlets occupy the property: a full restaurant, a bar, and a coffee house. Room service runs alongside them, so guests aren't forced out to eat if they don't want to be.
Apartment rooms with terraces
The Superior Apartment and Two-Bedroom Superior Apartment are the largest options — 75 m² and 110 m² respectively — each with a private terrace, coffee machine, and sofa bed in the living room.
Rooms & rates
Deluxe King Room
36.0 m² · 1 queen bed
- 1 room
- City view
- Rooftop pool
- Air conditioning
- Attached bathroom
King Room with Balcony
35.0 m² · 1 king bed
- 1 room
- Balcony
- Landmark view
- City view
- Rooftop pool
Premium Quadruple Room
36.0 m² · 2 queen beds
- 1 room
- Balcony
- Landmark view
- City view
- Rooftop pool
Superior King Room
36.0 m² · 1 king bed
- 1 room
- Balcony
- Landmark view
- City view
- Rooftop pool
Superior Apartment
75.0 m² · Bedroom 1: 1 queen bed Living room: 1 sofa bed
- Terrace
- Coffee machine
- Free Wifi
Two-Bedroom Superior Apartment
110.0 m² · Bedroom 1: 1 queen bed Bedroom 2: 2 queen beds Living room: 1 sofa bed
- Terrace
- Coffee machine
- Free Wifi
Standout features
Inside IT Boutique Hotel & Restaurant
Amenities at IT Boutique Hotel & Restaurant
Most popular facilities
- Outdoor swimming pool
- Spa and wellness center
- Non-smoking rooms
- Restaurant
- Free parking
- Free Wifi
- Room service
- 24-hour front desk
Great for your stay
- Parking
- Restaurant
- Spa and wellness center
- Free Wifi
- Room service
- Non-smoking rooms
- Free parking
- Adults only
Bathroom
- Shower
Outdoors
- Sun deck
- Terrace
Food & Drink
- Coffee house on site
- Wine/Champagne Additional charge
- Snack bar
- Bar
- Restaurant
Parking Free private parking is available on site (reservation is not needed).
- Parking garage
The location
5 sights nearby, the closest being Residencia Art Project at 250 m; the nearest bus station, Hotel Shuttle Bus Meeting area, is 900 m away.
Things to do nearby
- Residencia Art Projectgallery250 m
- tree of 18m diameterhistoric site270 m
- Lázaro Cárdenaspark910 m
- Museo del Chocolatemuseum960 m
- Parque Gonzalo Guerreropark1.1 km
Getting around
- Hotel Shuttle Bus Meeting areabus station900 m
- Paradero transportes hoteles "Colosio"bus station1.2 km
As-the-crow-flies distances from the property · © OpenStreetMap contributors
Across 285 reviews the property earns a 8.3/10 guest rating. The themes most frequently flagged as strengths are staff, location, and cleanliness — the three pillars guests tend to care about most when choosing a boutique hotel.
- Staff9.1
- Facilities8.2
- Cleanliness8.7
- Comfort8.7
- Value For Money8.4
- Location9.1
- Free Wifi7.9
Reviews scoring 9–10: 11 · average 9.4
They wrote about: location, room, staff
Reviews scoring 7–9: 16 · average 7.7
They wrote about: room, staff, location
Reviews scoring 5–7: 3 · average 5.3
They wrote about: room, facilities, comfort
Nothing to show for this score range.
Based on guest reviews published on sites that partner with Booking.
Things to know
Policies & house rules
- Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
- Check-out
Until 12:00 PM
- Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
- Pets
Pets are not allowed.
- Accepted payment methods
Cash
Your questions
Where exactly is IT Boutique Hotel & Restaurant located?
The hotel is in Playa del Carmen, Mexico. The location is one of the top-rated aspects of the property according to guest reviews, though specific distances to landmarks are not published.
Is parking available, and does it cost extra?
Free private parking is available on-site in a parking garage. No reservation is required. This is included in the room rate at no additional charge.
Is the hotel adults-only?
Yes. IT Boutique Hotel & Restaurant is an adults-only property, meaning guests must be adults to stay. It is not suitable for families traveling with children.
What dining options are on-site?
The hotel has a full restaurant, a bar, a snack bar, and a coffee house. Room service is also available. Wine and champagne can be ordered at an additional charge.
Does the hotel serve breakfast?
Yes. The property offers breakfast, listed as 'Very Good Breakfast' in the facilities. Check current availability and pricing when booking, as inclusion may depend on your rate.
Which rooms have access to the rooftop pool?
The Deluxe King Room, King Room with Balcony, Premium Quadruple Room, and Superior King Room all list rooftop pool access in their facilities. The apartment units have private terraces.
What is the largest room available?
The Two-Bedroom Superior Apartment at 110 m² is the largest option. It has two bedrooms, a living room with a sofa bed, a private terrace, and a coffee machine. Rates start from $170.
Is there a spa on-site?
Yes, the hotel has a spa and wellness center. It is one of the signature facilities of the property. Specific treatments and hours should be confirmed directly with the hotel.
What are the check-in and check-out times?
Contact the 24-hour front desk directly to confirm times or arrange early/late arrangements.
Is there Wi-Fi, and is it free?
Free Wi-Fi is available throughout the property. It is listed as a facility in the hotel rooms including the Deluxe King Room and both apartment types.
Does the hotel have business facilities?
Yes. A business center is available on-site, though it carries an additional charge. The hotel also has a meeting facilities setup suitable for business travelers.
How much do rooms cost, and how do I book?
Rooms start from $65 per night. The entry-level Deluxe King Room is priced from $66 and the Two-Bedroom Superior Apartment from $170. Booking can be done through the hotel directly or via online travel platforms.